My car has been damaged

What do I do if I get into an accident or damage the car?

We have gathered all the information you need in case of an accident or damage on our damages page.

If it's a minor damage you've encountered, you can read about our policy on Fair Wear and Tear here.

When accidents happen

A car that can't drive is not worth much. Therefore, it's essential to get quick help and be able to move on swiftly. You'll find all relevant contact information for everything from repair shops to roadside assistance here

Report your damage

Report the damage to your car to Codan Insurance at phone number 33 55 52 38 Monday to Friday from 8:00 AM to 2:00 PM.

Report damage online: 24/7

Have the car's registration number and photos of the damage ready, especially for accidents. If there's a third party involved, make sure to get their name, contact details, registration number, and possibly a picture of their driver's license.

After you've reported the damage, Codan will then contact the nearest repair shop as soon as possible. The repair shop will then get in touch with you directly to arrange the further process. The repair shop will also be able to help you with a replacement car (loan car).